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Installing HEAT

HEAT

 

Step 1 - Install Client

Map a drive or go to Start, Run, and type in \\tapper\heatinstall$. Double click HEAT. This will run the install program. Click the radial button to agree to the End User Licence Agreement. Choose Typical Setup. Once setup is complete go to Step 2.

Note: if the HEAT installer asks what program to use it means that the Windows Installer needs to be updated. The update is located in the same folder. For Win 95 install dcom95 first. For Win 98 or after installing dcom95 for Win 95 install instmsiA. For NT install instmsiW. The program will notify you if the OS is not correct. Once these are installed HEAT will show up as an icon and installation can continue

Step 2 - Setup ODBC

For HEAT users logged in to the Oneonta Domain:

In the mapped folder from Step 1 find the ODBCWizard and doubleclick it. Choose Read an INI file and configure data sources. Click Next. The path should be \\tapper\heatinstall$\HEAT_ODBC.ini. Click Next. The dialog box should say configuration complete. Click finish.

Note - If you need to access the old HEAT database, you can setup an ODBC connection for that too. In the ODBC wizard choose Read an INI file and configure data sources. Click Next. Change the path to read \\tapper\heatinstall$\HEAT-old_ODBC.ini. Click Next. The dialog box should say configuration complete. Click finish.

For HEAT Users not logged into the Oneonta Domain:

In the mapped folder from Step 1 find the ODBCWizard and doubleclick it. Choose Read an INI file and configure data sources. Click Next. Change the path to read \\tapper\heatinstall$\HEAT_ODBC-local.ini. Click Next. The dialog box should say configuration complete. Click finish.

Note - If you need to access the old HEAT database, you can setup an ODBC connection for that too. In the ODBC wizard choose Read an INI file and configure data sources. Click Next. Change the path to read \\tapper\heatinstall$\HEAT-old_ODBC-local.ini. Click Next. The dialog box should say configuration complete. Click finish.

Step 3. - Log into the SQL server.

Launch Call Logging. The first time you login to HEAT the SQL server will ask you to authenticate. If you log into the Oneonta domain you should be automatically authenticated. If it asks you for a username and password, click Use Trusted connection. If you are prompted, choose Use this username and password in the future.

If you don't login to the Oneonta domain, you will need a username and password. The username you should use is HeatUser. Call Jeff at x2428 for the password if you didn't get the email containing it. When you are prompted, choose Use this username and password in the future.

Step 4. - Log into HEAT_SQL

Call Logging wll now start. When you are prompted to choose a data source choose HEAT_SQL. Click use this data source in the future. If you are logging into a domain you should be automatically authenticated. If not use your HEAT username and password.

Note: If you need to get into the old HEAT database click on Edit, User Preferences. Click on the location tab. In the Default data source area click clear. Close out of HEAT and log back in. You will be prompted to choose a new data source. Choose heat-old. If this is not one of the choices, see step 2 for directions on adding the ODBC connnection.

If your HEAT password is not working call Jeff at x2428.

 

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Author of this Page:Jeff Cook
Last Updated: Wednesday, August 13, 2003 4:07 PM


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