SmartFAQ is developed by The SmartFactory (http://www.smartfactory.ca), a division of InBox Solutions (http://www.inboxsolutions.net)
Help Desk FAQs > Helpdesk
 Category summary
Here is information related to this category.
Category Q&A Last Q&A published
 Helpdesk
Have a quick question?
0 I received a message in my Oneonta e-mail saying ...

 Q&A
Here are the published Q&As of that category.
Helpdesk ]
Requested and Answered by Justin [stongejc] on 07-Dec-2004 16:56 (1322 reads)
You can give us a call at x4567 from on campus, 607-436-4567 from off campus. Stop by the office (We are located in the Basement of the Milne Library in the new Technology Center).



Helpdesk ]
Requested by Thomcy66 and Answered by Justin [stongejc] on 22-Dec-2006 17:16 (516 reads)
You can log into the p drive web gateway while your account is active.

http://tempest.oneonta.edu/


Helpdesk ]
Requested by Brian [lebebh28] and Answered by Justin [stongejc] on 22-Dec-2006 17:13 (649 reads)
No. Those ports are open. I know several students that play WOW in the Residence Halls.


Helpdesk ]
Requested and Answered by Anthony [biltucaj] on 03-Jan-2008 09:01 (359 reads)
Backing up your data is one of the most overlooked and forgotten tasks of owning a computer. Many people dont realize how important backup data is until its too late. There are multiple ways to lose data. Some of the ways include viruses, file corruption, hardware failure, or simple human error. Picture that you are working on an important paper that you have been working on for weeks, then all of a sudden your hard drive fails. What are you to do when you have only 3 days to get the paper retyped? Backups can save you!


Helpdesk ]
Requested and Answered by Anthony [biltucaj] on 03-Jan-2008 09:01 (406 reads)
It all depends on your specific needs, and what you feel comfortable with. If you have a lot of hi-valued work, then frequent backups would be the way to go. If you are a user who doesnt do too much, maybe just surf the Internet and write a paper here or there, then you dont need to frequently backup your data. A good rule of thumb is once a week. Remember to backup your data to media separate from your computer, then if something happens to your computer your data backup is separate. Also test your backups to make sure they are complete.


Helpdesk ]
Requested and Answered by Anthony [biltucaj] on 03-Jan-2008 09:02 (365 reads)
Yes, there are programs out there. Some of them are free and others you will have to pay for. Microsoft provides a free program called SyncToy, and can be downloaded from the following site http://www.microsoft.com/windowsxp/using/digitalphotography/prophoto/synctoy.mspx


Instructions for how to setup this program can be found on our website, at http://helpdesk.oneonta.edu/xoops/modules/smartsection/item.php?itemid=72


Helpdesk ]
Requested and Answered by Anthony [biltucaj] on 03-Jan-2008 09:02 (375 reads)
You should backup files that are very important to you. Things like school work, photos ... basically any data that is critical to you and that you cannot afford to lose. If you are not sure back it up anyway, better to be safe than sorry.


Helpdesk ]
Requested and Answered by Anthony [biltucaj] on 04-Jan-2008 16:24 (391 reads)
Yes it does, however you must save the file first in order for the automatic process to work. The process only works when it knows where to save the information to.


Helpdesk ]
Requested and Answered by Anthony [biltucaj] on 08-Jan-2008 14:17 (486 reads)
The first place to start is to clean out your Inbox. Check the size of the e-mails that you want to keep. If you have e-mails which contain large files or pictures they can take up a lot of space. Also dont forget to empty out your Sent Items, Drafts and Deleted Items folders.


Social Bookmark